Shipping
All shipments are coming straight from the supplier. Your order is packed within 3 business days.
**Shipping to all countries are delayed, currently takes 3-6 weeks, due to couriers within the country of purchasing are experiencing higher delivers**
Current Estimate Delivery Time
Going off past orders
NZ 4-5 weeks
Australia 3-4 weeks
United States 3 weeks
United Kingdom 3 weeks
Canada 3 weeks
Shipping to New Zealand will take estimated 3-5 weeks excluding public holidays and Christmas period. Currently very low stock in New Zealand due to being affected by Covid-19, most stock will come from supplier at the moment.
Shipping to Australia, United States, United Kingdom and Canada will take estimated 3-4 weeks excluding public holidays and Christmas period.
Tracking Your Order
Once your order is packed and leaves the warehouse, you will receive an email with a tracking number to track your parcel
Lost or Stolen Parcel
White Daisy Nz is not responsible for lost or stolen packages, but we'll try our best to help you recover and track down your package. In cases where your package was not delivered because of an incorrect address, additional shipping fees will apply to reship your package.
Customs Charges
The customer will be responsible for any customs or import charges
COVID-19 Update
We are continuing to shipping during this time, have notice a little delay with couriers within the country of purchasing as online purchasing is at a high at the moment
ORDER ADJUSTMENTS & CANCELLATIONS
We process your order as quickly as possible, so if you need to make an adjustment or cancel your order, send a request to whitedaisyinfo@gmail.com right away.
Note that sending an email does not mean that your adjustment or cancellation is guaranteed to be processed. We will contact you as soon as we receive your email to let you know if we can accommodate your request. Unfortunately, orders that have been shipped cannot be cancelled.
Note that we reserve the right to cancel an order for any reason, at any time.